Client Choice Awards 2015

Do serial winners of the Client Choice Awards have a secret sauce?

During the decade since the Client Choice Awards began, some firms have had a knack of being winners in most years – and often winning multiple awards in a single year.

Every professional services firm can learn why firms like Douglas Partners, Gilbert + Tobin, Golder Associates, PwC, and Herbert Smith Freehills have consistently and repeatedly won Client Choice Awards. Read more.

Why professionalism is still relevant

George Beaton argues the case for eternal vigilance in maintaining the highest professional and ethical standards in this white paper.

Why and how to obtain your firm’s report from the research

The results from the rigorous and rich survey of clients’ opinions drive a good deal more than the Client Choice Awards.

The Beaton Benchmarks in Professional Services is a series of action-oriented c-suite relevant reports. Click here and here for more information.


Because Beaton benchmarks firms based on real client feedback, winning a Client Choice Award essentially means we are winning with our clients and that is what matters most for our firm.

Jason Ricketts

Managing Partner – Australia, International Partner Clients & Sectors, Herbert Smith Freehills


We are honoured to have attained a range of awards and accolades recognising our achievements in professional services and client relationships. These honours are pleasing indications that we are listening and responding to our clients’ needs. The Client Choice Awards are based on clients’ votes – the votes we care most about earning. 

Mike McGrath

Managing Partner – Markets, PwC


Recognition in the Client Choice Awards set us apart from our competitors in matters of importance to our clients which are not measured by other awards: client service, innovation, value, friendliness.

Tony Frost

Managing Director, Greenwoods & Herbert Smith Freehills

Why PwC values winning Client Choice Awards

PwC is humbled and honoured to have been voted as the Best Accounting Firm (revenue over $500m) and Best South Australian Firm at the Financial Review Client Choice Awards this year.  These Awards are specifically important to us as they are based on input from our...

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What’s the premium in your firm’s brand?

Flying across Lake Michigan to land at O'Hare airport today, I was recalling what I know about Chicago. One thought led to another and courtesy of in-flight wifi, I thought I’d share some data to challenge you to think about the premium in your firm's brand. First...

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Life cycle maturity and the professions

All the evidence suggests that the professions have reached life cycle maturity.  How do professional services firms respond to this new age of client power? This insightful paper explores the evidence, the strategies to avoid decline and what best in class, in this...

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Clients are the canary in the coal mine

Research shows clients are the canary in the coal mine for professional services firms. Analysis by Beaton Research + Consulting over last 10 years has identified seven larger professional services firms in Australia where their clients sensed the firm was in trouble...

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The Financial Review is the Client Choice Awards media partner

From 2015 The Financial Review succeeds BRW as the media partner for the Client Choice Awards in Australia and New Zealand. Firm Awards and Practitioner Awards are now known as The Financial Review Client Choice Awards 2015.

Awards Researcher

The research team of Beaton Research + Consulting independently undertakes the design, conduct and analysis of the Client Choice Awards. You can access the insights from the Client Choice Awards, your client and the marketplace by subscribing to Beaton Benchmarks in Professional Services.