There’s an old saying: A firm can’t OD on client feedback. Here’s why it’s true!
beaton’s client surveys and related client-judged awards continues to improve using cyber-secure technology. Here are 5 reasons to get client feedback via our range of Awards:
- Improve your clients’ overall satisfaction and your firm’s competitiveness
- Improve the value your firm delivers to clients, without offering discounts
- Assess your firm’s degree of price-setting discretion and know whether you’re leaving money on the table
- Lift staff morale and esprit de’corps and the number of times you get thanked by clients
- And as a bonus, be in with a chance to win an Award – and signal to client and talent markets just how good your firm really is.