Client feedback

Recent News

There’s an old saying: A firm can’t OD on client feedback. Here’s why it’s true! 

beaton’s client surveys and related client-judged awards continues to improve using cyber-secure technology. Here are 5 reasons to get client feedback via our range of Awards:

  1. Improve your clients’ overall satisfaction and your firm’s competitiveness 
  2. Improve the value your firm delivers to clients, without offering discounts
  3. Assess your firm’s degree of price-setting discretion and know whether you’re leaving money on the table
  4. Lift staff morale and esprit de’corps and the number of times you get thanked by clients
  5. And as a bonus, be in with a chance to win an Award – and signal to client and talent markets just how good your firm really is.