Winners of CCA2019 on Stage

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Welcome to the Client Choice Awards for professional services, where only clients’ voices count.

No panels, judges or self-nominations. Just clients’ ratings meticulously and independently researched by beaton, the leading Voice of Your Clients specialists.

Professional Services Awards

The Awards are open to firms of all sizes operating in Australia and/or New Zealand in the categories listed below.

To find out more, click on the panel for the category your firm operates in.

Accounting & Consulting Services

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Built & Natural Environment Consulting

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Law & Related Services

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Specialist IP & Related Services

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Highlights of the 2020 Client Choice Awards

While circumstances did not allow our annual gala dinner to take place this year, Client Choice Awards 2020 Finalists and Winners were celebrated far and wide virtually instead.

beaton, NAB, Victoria State Government and all our award category, media and research Partners would like to congratulate all of this year’s Finalists and Winners.

Client Choice Awards 2020 experienced a record number of firms taking part through our expansion into new professions and it was great to see some new names on the list of Winners. We commend everyone taking part on your commitment to improving client service.”

See 2020 Winners

By The Numbers


Firms rated since 2005


Repeat entries


All ratings since 2005


Media mentions per year

Golder - Hannah Hamling

The Client Choice Awards 2019 had a formidable line up of finalists among our peers in engineering as well as other consulting fields more broadly, so we’re very proud of being crowned Best Professional Services firm in our category. This accolade is ultimately a credit to our people and our partners for their commitment to keeping our clients front and centre as we bring Golder’s innovation and technical excellence to projects.

Hannah Hamling, President Asia Pacific – Golder

GTA Consultants - Michael Durkin

GTA’s focus on establishing and retaining intimate, unique and long-term client relationships is central to our on-going success and sustainability. The Client Choice Awards and Beaton’s supporting research brings a powerful, independent and insightful benchmarking and tangible feedback to our activities. These are the most prestigious awards that are noticed by our clients and industry peers alike, and proudly celebrated and embraced by our team.

Michael Durkin, Managing Director – GTA Consultants

Gilbert + Tobin - Sam Nickless

We highly anticipate the outcomes of the Client Choice Awards each year. We particularly value the fact that they are the product of client’s experiences of working with our firm and with our competitors. We work hard to constantly deliver not just the highest quality legal work, but also a great client experience. Having our positive momentum in this area recognised publicly is very encouraging. We also take inspiration from others who do well in the Awards, both in the legal and other categories, and seek to learn from their success.

Sam Nickless, Chief Operating Officer – Gilbert + Tobin

Marshall Day Acoustics - Hugo Caldwell

It was an absolute honour for Marshall Day Acoustics to receive the 2020 Client Choice Award for Best Acoustical Consulting Firm. We pride ourselves on our client relationships, so there really is no greater reward than receiving direct recognition from our clients. A big thank you to those who voted and to beaton for organising such a unique and positive platform. The insights and measurement tools are a valuable asset and allow us to ensure we continue to offer outstanding service year after year.

Hugo Caldwell, Acoustic Engineer – Marshall Day Acoustics

FB Rice - Brett Lunn

Our success comes about because of the wonderful team that we have built across Australia and the fact that everyone at FB Rice works incredibly hard every day to deliver superior service to a wonderful set of clients. We have also worked diligently to ensure the firm’s culture and values empowers our people to deliver for their clients. That we have been again recognised by the Client Choice Awards is evidence that our clients recognise our distinctive approach and I am delighted to see the team receive this recognition again in 2019.

Brett Lunn, Managing Partner – FB Rice

RSM - Jamie O'Rourke

At RSM, we pride ourselves on building strong relationships based on a deep understanding of what matters to our clients. We believe our strong, client-centric approach differentiates us and importantly, the Client Choice Awards provide us with independent research into whether we are delivering on that promise. Our success in these awards over the past 15 years provides us with the opportunity to thank our clients for their trust, to reward our staff for their ongoing commitment to delivering an exceptional client experience and to position the RSM brand as a provider of choice to the Australian market.

Jamie O’Rourke, National Chairman – RSM

Want to take part in Client Choice Awards 2021?

To enrol your firm in Client Choice Awards 2021 just click the ‘ENTER NOW’ button.

Simply select your firm’s profession and size, read through what’s involved then complete the short entry form.

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