Why you can’t OD on client feedback

There's an old saying: A firm can't OD on client feedback. Here's why it’s true!  ...

Client Choice Awards Respondent Report

At the end of each annual research cycle, beaton sends a short report to respon...

Viva la associations
Vive les associations

In various ways 15 professional associations supported the 2019 Client Choice Awards.  &n...

Mark Cohen
Clients are the only arbiter

US-based professional services commentator Mark Cohen recently wrote "The awards season i...

Client Choice Awards Countdown
Client Choice Awards countdown

Every year the countdown to the announcement of Finalists in February and the awards cere...

Built Environment joins the Client Choice Awards
Built Environment joins the Awards

It's taken a while to work out how to do this, but now beaton is delighted to report that many...