‘Technical advice in plain English’: How this firm won clients’ approval A willingness to step out of the box, offer creative solutions and speak in clear terms are no...
People first: how Workplace Wizards won back-to-back awards Winning a Client Choice Award in any year is a high mountain to summit. The consistency shown ...
Working smarter (not harder) wins WGA two Client Choice Awards What differentiates a high-performing professional services firm from a business simply spinni...
Be agile and innovate: how Gilton Valeo Lawyers stay ahead of the competition Innovation is a buzz term across all types of professional services – but how can you know i...
Why the ‘care factor’ matters in professional services “Doing the 101 and having the care factor” seem like logical rules to live by in professio...
Kingston Reid wins four categories in 2023 Client Choice Awards Winning a Client Choice Award is no easy task. First, firms must stand out among hundreds of p...
‘We seek feedback at the conclusion of every case’ A client-focused approach that relies on gathering feedback and tailoring services based on th...
A small firm with big capabilities It may be small and from humble beginnings, but Perth-based accounting firm McKinley Plowman (...
Tailored approach the key to keeping clients happy No two days are the same in professional services. Alongside a rich variety of work comes a co...
Why you need client feedback to get ahead It can range from awkward to excruciating, but in an ever-tightening race to win, keep and gro...
How clients differentiate between law firms How often does your law firm seek raw, honest, unfiltered feedback from clients? It can be ...
Why the best law firms are nimble, agile, and flexible The only constant in life is change. Greek philosopher Heraclitus may not have been referri...
Leave egos out of projects, says winning architecture firm One of Australia’s leading architecture firms has offered sound advice on providing the best...
Yes, values matter to your clients Four or five words etched into a logo on a website or LinkedIn. A short sentence in an email s...
Big-firm service with small-firm personality When we talk about meeting with an accountant, most people tend to imagine just one person, or...
Doing HR differently: Winning formula for Workplace Wizards Traditional, conservative, formal. These words often applied in the context of lawyers and law...
