Client-centric approach delivers success for MinterEllisonRuddWatts

Strong client relationships built on trust and excellent service delivery are key to standing ...

Innovation and value crucial in challenging times

The COVID-19 pandemic thrust two years of historic change and challenges upon businesses. A...

Regular feedback and client communication: How Allan Hall won three Client Choice Awards

Accounting is often thought of as a profession that’s all about the numbers. However, as awa...

DLA Piper clients benefit from global innovation

They say many hands make light work. In the fiercely competitive market of law firms, global c...

‘One giant testimonial’: Feedback the biggest reward of Client Choice Awards

Australia’s best specialist intellectual property firm is celebrating a hat-trick in scoring...

Why CX is more than a buzzword for this conveyancing firm

CX – or client experience – is undeniably hot right now. The phrase and its omnipresent...

Trust: the invaluable ingredient of a Client Choice Award

Like every good relationship, client relationships are built on trust. That trust is crucia...

Give clients the ‘VIP treatment’ and financial returns will follow

How do you retain regular clients and grow market share in a competitive industry? Give client...

Why client experience is king

Client experience – or CX – seems to be the flavour of the month for professional services...

Excellent client service helped this firm prosper, despite the pandemic

Many businesses should be patting themselves on the back for simply surviving the past two unp...

People are the heart of practice, says Client Choice Award winner

They say patience, persistence and perspiration make an unbeatable combination for success. Th...

What’s at the core of a successful consulting firm?

The best buildings have a strong core. Scratch beneath the surface and you’ll find the best ...

Why regular client feedback is critical to success for ArtMade Architects

ArtMade Architects is a boutique architecture studio in Surry Hills, Sydney. In Client Choice ...

MBIP logo
How Michael Buck IP have embraced client feedback to maintain their success

Michael Buck IP (MBIP) is an independently owned and operated patent and trade mark attorney f...

SGS Economics and Planning
How SGS Economics and Planning shows their commitment to their clients’ success

SGS Economics and Planning is an employee-owned urban public policy consultancy and certified ...

Tilenni Stiles
How Tilenni Stiles & Associates prioritised client service through the pandemic

Tilenni Stiles & Associates is a Perth-based firm whose clients this year recognised their...