‘Don’t be distracted by competitors’: Boutique law firm keeps eyes on the prize Queensland law firm Marino Law has always done things a bit differently. As a boutique firm...
Team-based approach the key to winning client approval There’s no “I” in team – and clients could be the first to tell you they prefer firms ...
Want to stand out? Find a niche and do it well Become a jack of all trades or master of one? It’s a strategic question every professional s...
‘More than a certificate on a wall’: Why Client Choice Awards matter They look impressive when framed on an office wall. They also might attract “likes” on soc...
‘Process more important than the prize’ for dual winner of Client Choice Awards A New Zealand firm has staked its mark in built and natural environment consulting services by...
Client-centric approach delivers success for MinterEllisonRuddWatts Strong client relationships built on trust and excellent service delivery are key to standing ...
Innovation and value crucial in challenging times The COVID-19 pandemic thrust two years of historic change and challenges upon businesses. A...
Regular feedback and client communication: How Allan Hall won three Client Choice Awards Accounting is often thought of as a profession that’s all about the numbers. However, as awa...
DLA Piper clients benefit from global innovation They say many hands make light work. In the fiercely competitive market of law firms, global c...
‘One giant testimonial’: Feedback the biggest reward of Client Choice Awards Australia’s best specialist intellectual property firm is celebrating a hat-trick in scoring...
Why CX is more than a buzzword for this conveyancing firm CX – or client experience – is undeniably hot right now. The phrase and its omnipresent...
Trust: the invaluable ingredient of a Client Choice Award Like every good relationship, client relationships are built on trust. That trust is crucia...
Give clients the ‘VIP treatment’ and financial returns will follow How do you retain regular clients and grow market share in a competitive industry? Give client...
Why client experience is king Client experience – or CX – seems to be the flavour of the month for professional services...
Excellent client service helped this firm prosper, despite the pandemic Many businesses should be patting themselves on the back for simply surviving the past two unp...
People are the heart of practice, says Client Choice Award winner They say patience, persistence and perspiration make an unbeatable combination for success. Th...
