The best buildings have a strong core. Scratch beneath the surface and you’ll find the best consulting firms in built and natural environment consulting are not entirely different.
Jonathan Powell, National Manager of Clients and Strategy at global firm SMEC, said people were fundamentally the core of his firm’s success in the recent Client Choice Awards.
The firm proudly took home two awards in the categories of the Best Built & Natural Environment Consulting Firm (greater than $200m revenue) and the overall Best Professional Services Firm (greater than $200m revenue).
“Our people are the core to our success – the credit lies wholly with each and every SMEC team member,” Mr Powell said.
“Over the last 18 months, we have focused on continuing to deliver exceptional outcomes on projects with a strong focus on communication and responsiveness; for our clients and partners, and also internally in our delivery teams.”
The annual Client Choice Awards attract more than 250 entries from Australian and New Zealand firms, recognising best practice in professional services across four categories of accounting and consulting, built and natural environment consulting, legal, and specialist IP services. They differ to other professional services awards in that winners are chosen by clients – through careful analysis and benchmarking of more than 15,000 individual pieces of client feedback.
Mr Powell said his team was “excited and tremendously proud” to win two categories in the awards.
“The Client Choice Awards are important to us as an organisation, because as a point of difference to other awards, they are decided by our clients across our industry,” he said.
“They give us a genuine understanding of what we’re doing well for our clients and where we sit amongst other professional services firms. Winning the Client Choice Awards feels like a true recognition of the efforts of our SMEC team and validation of the strong partnerships that we have fostered with our clients.”
SMEC has offices around the world, including Australia and New Zealand. The firm has existed for 70 years and prides itself on continuing to deliver innovative solutions for clients and partners.
“It’s about trust and consistency. Our clients can be confident that we have a strong focus on delivery, excellence in client service, responsiveness and communication. What these awards show is that SMEC is recognised across industry as truly leading in client service,” Mr Powell said.
SMEC was named Best Built & Natural Environment Consulting Firm (>$200m revenue) and Best Professional Services Firm (>$200m revenue) in the 2022 Client Choice Awards. These awards are presented in partnership with Deltek and NAB, respectively.
The Client Choice Awards rewards firms for excellent client service, technical expertise, innovation and client experience. It is the only multi-profession and fully client-judged awards anywhere in the world. The Principal Partner of the Awards is NAB.